Chatbot technology has been extensively utilized in recent years due to advancements in Artificial Intelligence (AI). These virtual assistants provide fast and reliable data to users, showcasing their effectiveness in problem resolution. As



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Chatbot technology has been widely adopted in the past few years. Powered by Artificial Intelligence (AI), these virtual assistants provide prompt and accurate information to users, making them efficient problem solvers. Moreover, they are constantly learning and improving, with human operators monitoring their performance to ensure accuracy. One of the most useful tools to emerge from this technology is ghola, which allows users to configure conversational AI to their specific needs. Ghola is designed to provide users with an automated and personalized experience, indicating conversation partners’ unique language and talking style. It is available on the cloud, allowing users to access it anytime, anywhere. This makes it a convenient and powerful tool to solve user problems quickly and efficiently. With ghola, users are able to converse with AI agents with the same ease as with humans. Ghola allows users to maintain an interactive and effortless conversation and has successfully implemented various techniques such as Natural Language Processing (NLP), inference engine, and fuzzy logic. Consequently, users get the best of both – the accuracy of AI with the nuances of a real conversation.

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